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Learn More About mySamm

FAQ

Frequently Asked Questions

How long will it take to set up mySamm for my business?

We customize our solution to the needs of your business. We allow up to four weeks to configure the crawlers and set up your specific system; it may take less time. The timeline depends on the total number of products you offer and accounts to track.

What kind of information can we send accounts breaking our price policy?
We offer customizable templates you can tailor to your company’s needs. With each template, we allow you to include the products that are breaking policy. Specifically, you can send:
  • Product SKU breaking policy
  • Product price
  • Account’s price
  • A date-stamped image where product was found breaking MAP policy
  • Link to the URL
  • Initial date the break occurred.
What does it cost?

Monthly costs vary based on the number of products your company wants to manage and the number of websites we need to analyze. You also will have an initial upfront cost required for set-up, configuration and server balancing of the system. Also, we have different modules we can customize for your needs. Contact us for specific information about your account needs.

How does mySamm work within our Minimum Advertised Price (MAP) policy or UPP (Unilateral Price Policy)?

mySamm finds price breaks and takes snapshots. When mySamm identifies a break, it associates them with the correct account. You can send an email to the account using prewritten email templates.

How frequently do crawls/scans run?
mySamm is web-based and can be accessed whenever you wish. Crawls typically happen daily, but we can customize crawl frequency to our clients’ needs. We provide best practices on how to get the most out of our mySamm platform without taking lots of time out of your day.
Are there limitations to the number of products and accounts I can have managed?

No. We will not limit the number of accounts. However, the cost will be higher based on the number of accounts and products you wish to track. The greater the number of products and accounts, the more data our crawlers need to find.

Don’t see your question answered here? Call us at 888-480-8761.

Contact Us

Office

100 Bull Street, Suite 200
Savannah, 31401