Learn More About mySamm
Frequently Asked Questions
Getting Started
How long will it take to set up mySamm for my business?
What does mySamm cost?
Our pricing is configurable to your budget and coverage needs. mySamm Gold crawls the full internet to catch violations anywhere they appear. mySamm Silver scales monitoring back to a defined list of specific sites at a lower cost — a good fit if you want to control spend while still covering your highest-priority channels. Monthly costs vary based on the number of products you want to manage and the number of sites we need to analyze, plus an initial setup and configuration cost. Contact us for pricing specific to your catalog.
Can mySamm handle enforcement for me, or do I manage it myself?
Either way works. Every client uses the mySamm platform. You can manage enforcement with your own team, or add our agency services, where our US-based team handles monitoring, documentation, seller outreach, and escalation on your behalf. It comes down to whether you’d rather keep enforcement in-house or hand it off, and you can switch between the two as your needs change.
What mySamm Covers
Does mySamm only handle MAP enforcement, or does it cover unauthorized sellers too?
What is mySamm MAP+?
mySamm MAP+ is mySamm’s broader suite that goes beyond MAP and unauthorized seller management. It includes two additional modules: Product Tracker, which analyzes the digital shelf and tracks your share of shelf against competitors, and Content Management, which monitors your product pages for content quality relative to competitors and datestamps any changes it detects over time.
What’s the difference between MAP and IMAP?
Do you monitor marketplaces like Amazon and Walmart, or just retailer websites?
Both. mySamm’s crawlers cover retailer websites as well as major marketplaces. On marketplaces, they also identify the specific seller behind a listing, not just the listing itself, since multiple sellers can appear on a single product page.
How Enforcement Works
How does mySamm identify accounts breaking our MAP policy?
mySamm finds price breaks and captures a timestamped snapshot for your records. Each break is automatically matched to the seller’s account, and you can send outreach using a prewritten template you can customize.
What kind of information can we send accounts that are breaking our price policy?
We offer customizable templates you can tailor to your company’s needs. Each template includes:
– Product SKU
– Your MAP price
– The seller’s advertised price
– A date-stamped image of the listing
– A link to the listing
– The date the violation was first identified
How frequently do crawls and scans run?
Are there limits on the number of products or accounts I can track?
No — we don’t limit the number of accounts you can monitor. Cost scales with the number of products and accounts tracked, since more coverage means more data for our crawlers to process.
Can mySamm actually get unauthorized listings taken down, or does it just flag them?
mySamm identifies and documents unauthorized sellers, and provides the means to pursue removal — including supporting takedown and infringement requests across platforms like Amazon, Walmart, Google, eBay, and Shopify, whether you handle that outreach yourself or use our agency services to manage it.
Use mySamm as a powerful software platform—or let our experts handle enforcement for you.
